CUSTOMER SURVEY – http://skylineveterinary.com

Please take a moment to fill out this survey on the quality and timeliness of your recent visit with Skyline Veterinary Hospital.

Please consider all factors of your visit including: your initial phone call, client service, communication with our staff and interaction with our veterinarians.

E-mail Address

First Name

Last Name

Pets Name

Phone Number

Q1. When you initially contacted Skyline Veterinary Hospital to schedule your appointment, did we answer right away or were you placed on hold?

Q2. When scheduling your appointment, the receptionist was

Q3. Upon arrival, how would you rate the friendliness of the staff at the front desk?

Q4. How long did you wait in the reception area beyond your scheduled appointment time?

Q5. During your appointment, did the technician welcome you and treat you and your pet in a professional and courteous manner?

Q6. Do you feel that your veterinarian spent an adequate amount of time with you?

Q7. Please fill in the blank: What was the demeanor of your veterinarian? Examples include: Attentive, Rushed, Concerned, Friendly, Distracted, Inconsiderate

Q8. Do you feel that the veterinarian's exam of your pet was thorough?

Q9. Would you recommend Skyline Veterinary Hospital to family and friends?

Q10. Are there any other comments or concerns you would like us to know about?

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